Service Rates

Service Rates

What are you paying for?

At Discovery Computers, we believe in honest service.  That means that we are going to charge you for the time that we are actively working on your computer, not for the time that it is in our shop doing things like updating Windows that can take multiple hours. All of our time is tracked and our work is documented so we know what was performed and can refer back to problems that you have had in the past.

Service Rates

  • In-shop labour $70 per hour, 1 hr min. 15 min increments following initial hour
  • Bench fee and Diagnostic $30. Cannot fix, easy fix or order a part. The $30 will be converted to in-shop labour if the computer stays at the shop for the part.
  • Onsite labour $90 per hour, 1 hr min. 15 min increments following initial hour
  • Pickup/Dropoff & Setup $30. Additional charges for any additional assistance, no minimum charge.
  • Data Recovery $70 per hour – Must be quoted before the job begins as this is an exceptional process.

We accept Cash, Debit, VISA, MasterCard and personal cheques.  Sorry, but we do not offer payment plans at this time.

Call us today at 250-382-0424 or Contact Us and let us know how we can help you resolve the problems you are having!